Frequently Asked Questions

The questions we get every day. Straight answers.

General

A veteran-owned telehealth clinic focused on TRT, peptide therapy, and hormone optimization for adults nationwide.
Protocols range from $149 to $449/month depending on tier. See the services page for full pricing.
No. We serve veterans and civilians. Veterans get discounts and priority through PepMyVet.
From intake to first prescription is typically 10–14 days, driven mostly by lab turnaround.
No long-term contract. Month-to-month.

Medical

Clinical symptoms + lab-confirmed low testosterone on morning draws, ruling out reversible causes like thyroid dysfunction, sleep apnea, and medications.
We'll review your current protocol and labs and continue, adjust, or change based on what we see.
Yes, this is common. Protocols are coordinated by one provider.
Managed with monitoring — hematocrit, estradiol, PSA. We watch these and adjust dose or add support when warranted.
TRT suppresses natural production. If fertility is a concern, we can use HCG, Enclomiphene, or delay TRT entirely.

Telehealth

Secure HIPAA-compliant video platform. No app download needed — just a link and a browser.
At Quest, LabCorp, or equivalent. We send the order — you walk in.
Discreet, tracked, temperature-controlled shipping from a licensed pharmacy.
See our licensed states page. Coverage is expanding.
Yes — message-based support is standard on every tier with response SLAs by tier.

Veteran Benefits

Our sister brand that provides verified veterans with discounted access. See the veterans portal.
Through ID.me, the same verification you use for VA.gov and many federal benefits.
No. We are separate from the VA and do not replace or coordinate with VA providers unless you request it.
15% off protocols, free initial lab panel with 3-month commit, priority scheduling.
No. Any verified veteran qualifies for PepMyVet benefits.

Legal & Privacy

Yes. All PHI is encrypted in transit and at rest. BAAs are in place with every vendor that touches your data.
No. We don't share any information without your written authorization.
Yes. Request through the patient portal or email us.
The ones we prescribe are compounded by licensed 503A pharmacies and require a valid prescription. Yes, legal with a script.
MilSpecWellness LLC, a veteran-owned private company. Details on the about page.
Medical disclaimer: This page provides general information only. It is not medical advice. Individual recommendations require a full clinical evaluation.